Privacy Policy

Last Updated: May 18, 2025

1. Introduction

Welcome to Smart Shield Window Tinting ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

By accessing or using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name, address, email address, and phone number
• Payment information
• Vehicle information (for automotive tinting services)
• Property details (for residential or commercial tinting services)
• Service preferences and requirements
• Communication records with our team

2.2 Non-Personal Information

We may automatically collect certain non-personal information when you visit our website, including:

• IP address
• Browser type
• Operating system
• Referring website
• Pages viewed and time spent on our website
• Geographic location
• Device information

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing and completing transactions
• Sending service confirmations and appointment reminders
• Responding to inquiries and customer service requests
• Sending marketing communications and promotional materials
• Analyzing website usage and trends
• Personalizing your experience on our website
• Complying with legal obligations
• Protecting our rights, property, or safety, and that of our customers or others

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Protection of Rights

We may disclose your information to protect and defend our rights or property, enforce our agreements, or protect the safety of our company, employees, customers, or others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and collect certain information. Cookies are small data files that are stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use cookies to:

• Understand and save user preferences
• Compile aggregate data about site traffic and interactions
• Enhance and personalize your user experience
• Assist in our marketing efforts

6. Data Security

We implement reasonable precautions to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete your information
• The right to correct or rectify any inaccurate data
• The right to restrict or object to our processing of your data
• The right to data portability
• The right to withdraw consent

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Smart Shield Window Tinting
[Street Address]
[City, State ZIP]
[Email Address]
[Phone Number]

By using our services, you acknowledge that you have read and understand this Privacy Policy.

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